Bringing CRO Operations Onto One Platform

Coordinating a multi-site clinical trial meant tracking CRA and CRC hours in shared spreadsheets, chasing expense receipts and approvals over email, and assembling ethics-committee paperwork by hand. As trial volume grew, so did the risk: version conflicts in timesheets, duplicate or missing receipts, slow multi-party approval chains between site staff, project managers, and sponsors, and no single audit trail to show KVKK-compliant handling of the underlying data.

InsightTech implemented ClinOps, starting with the Timesheet module — protocol-based hour tracking with draft states and multi-stage manager-then-sponsor approval — and layering in the Expense module, where OCR-based receipt reading and automatic duplicate detection cut manual data entry, and each study's costs are compiled into versioned, auto-numbered PDF reports sent straight to finance. The Regulatory module then brought ethics-committee submissions, e-signatures, and document templates into the same system.

Role-based access separates what CRAs, CRCs, and project managers can see and approve, and every action is captured in an audit log designed around KVKK requirements.